Policies and Warranty Info

 

IMPORTANT INFORMATION - READ BEFORE ORDERING!

 

WARNING: THE HIGH-PERFORMANCE PRODUCTS LISTED ON THIS WEBSITE AND IN OUR CATALOG ARE NOT FOR INSTALLION OR OPERATION BY "CONSUMERS," AS DEFINED BY THE MAGNUSON-MOSS WARRANTY ACT.

Installation of performance parts requires good mechanical ability and a complete understanding of the entire machine.  The instructions we provide are guidelines only, and will not thoroughly explain how to set up a racing vehicle.  Claims of performance gains, durability, etc. are based on the experience of TEAM Industries and others, and do not constitute a guarantee of similar performance in every application.  We believe the contents and specifications of this website and our catalog to be correct.  We assume no liability for any errors in listings, specifications, part numbers, prices, or model applications.  We reserve the right to change pricing, application, specifications, product descriptions, and product quality at any time without notice.

WARRANTY

The products are provided "as is" and there are no warranties, representations or conditions, expressed or implied, regarding them or any other goods or services provided by TEAM Industries Inc.  TEAM Industries disclaims any implied warranty or condition of merchantabilty, durability, or fitness for a particular purpose.  No representation or other affirmation of fact, including but not limited to oral or written statements regarding performance of the products, shall be deemed to be a warranty by TEAM Industries.  In no event will TEAM Industries be liable for incidental, indirect, special, or consequential damages, or any damages whatsoever resulting from loss of use in connection with these products.

PRICING

Prices are suggested retail and in U.S. funds.  We reserve the right to change pricing at any time without notice.

PAYMENT

We accept VISA and MasterCard.

ORDERING

Online orders are accepted 24 hours a day, 7 days a week.  Please carefully review your shipping address and contact information before submitting your order.  Should we have any questions or issues with your order, we will contact you by email, so please ensure that the email address you provide is accurate.

DAMAGED SHIPMENTS

Indicate "damaged" when you sign for the materials.  Keep the shipping carton, hold the goods.  Notify us by phone for instructions.  Any damaged goods MUST be reported within 7 days of the date of invoice.

RETURNS

Under no circumstances will any product be accepted or considered for return after 30 days from the invoice date.  Customers may return product for credit when the following procedures are followed:  Please call (218) 844-3283 for a return merchandise authorization (RMA).  We will not accept any returns without an RMA.  Include a copy of the original invoice and a note containing your name, address, phone number and a brief explanation for the return.  Returns without this information will be delayed.  All returns are for credit only.  No cash or check refunds will be given.  All returned items must be in new and unused condition.  Any installed or used items will not be accepted.  You may try the item for fitment purposes only.  Electronic mechandise or special orders cannot be returned under any circumstance.  Only new, uninstalled parts can be returned and are subject to a 20% restocking fee.  The customer will be responsible for all shippping charges incurrened from the original order and any return shipments. 

SHORTAGES

TEAM Industries < Aftermarket must be notified within 7 days after receiving shipment of shortages to the order.  Inspect all shipments thoroughly.

SALES TAX

Sales tax will be added to your order as necessary.

SHIPPING & HANDLING

Freight charges are the responsibility of the customer.  Our standard shipping method is UPS ground within the continental U.S.  Shipping to Alaska, Canada, and foreign countries is subject to additional charges.  Other shipping methods are available and are subject to additional fees.  Please give us a call at 218-844-3283 with any questions about shipping options. 

We ship orders Monday through Friday.  Orders received prior to 12:00 pm Central Time will be shipped the same day if all items in the order are in stock.  Orders placed after 12:00 pm Central Time will be shipped the following business day.  Should we have any questions or issues with your order, we will contact you by email, so please ensure that the email address you provide is accurate.

HOURS

Online orders are accepted 24 hours a day for your convenience.  Tech support is available during specific weekday hours.  Please see our Tech Line page for more information